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Carlson Wagonlit Leverages EcoVadis Scorecard For Leadership in Responsible Business

April 4, 2019

Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management serving companies, government institutions, and non-governmental organizations (NGOs) of all sizes in more than 150 countries and territories. Founded in 1994, CWT employs approximately 19,000 people worldwide generating US$27.3 billion in sales (based on 2014 performance). Their diverse client portfolio includes one-third of the Fortune Global 100 companies. By instilling responsible business behavior at the core of their activities, CWT is taking a leadership role in making sustainability a key part of their trade relationships.

Key Facts

    • $27.3 billion annual revenue (2014)
    • 19,000 employees
    • 150 countries
    • EcoVadis stats  snapshot
    • EcoVadis Silver rating
    • Ranked in the top 11% of all suppliers
    • Ranked in the top 6% in its category
    • 7 years with EcoVadis (from 2009)
    • 69% improvement in score


The regular annual assessments and  industry benchmark tool help us  educate our employees on what are  best practices and what is expected  from the market and key stakeholders.

Françoise Grumberg, Vice President  Global Responsible Business, CWT


CWT focuses on making responsible business matters as accessible and transparent as possible, and uses the EcoVadis assessment as a tool to communicate the importance of these issues with their employees internally. The benchmarking tool, a feature of the EcoVadis Premium Subscription, allows companies to compare their results across all CSR themes (environment, human rights, labor practices and supply chain). CWT has found the benchmarking tool particularly valuable in establishing and differentiating their brand’s positioning within their market, and also as a goal-setting tool to drive further internal improvements, by being able to compare to industry norms and global initiatives.

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