ING Sustainable Business Model Case Study
ING, a global bank with a strong European base, is a pioneer in digital banking and one of the most innovative banks in the world. It serves individual customers, corporate clients and financial institutions with products including savings, payments, investments, loans and mortgages in most of its retail markets. In 2017, ING Wholesale Banking launched its Sustainability Improvement Loan for non-listed companies to support the transition to new sustainable business models. It ties the interest rate on the loan (which could be a term loan, a revolving credit facility or a guarantee facility) to the sustainability performance of the company and believes that sustainability performance needs to be validated and assessed by a third-party rating provider such as EcoVadis.