Small food and drink companies were the top-ranked group for their corporate social responsibility (CSR) record in the second annual edition of EcoVadis’ Global CSR Risk and Performance Index. The report shows one of the ways in which firms’ performances are increasingly being measured in core areas, which is why Food Manufacture’s publisher William Reed has launched Rappor. The venture was set up earlier this year to enable manufacturers to benchmark their customer service against their peers and is the subject of this Editor’s Spotlight. Read on for more details on the business.
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